Booking terms and conditions

Pets

Pets are not allowed.

Smoking

These are non smoking units! A $100 cleaning fee will be added to your bill if smoke is detected in the condo upon your departure.

Damages

Damage and breakage caused by a tenant/guest should be reported immediately. Tenants/guests assume liability for any damage/loss to condos or contents and will be charged accordingly.

Reservation & Check-In Procedure

To reserve a unit press the BOOK NOW button. After completing details for your booking you must pay a $200 refundable deposit to secure your reservation. Your booking will NOT be reserved without payment.

About one week prior to occupancy you will be emailed a Paypal request for the full amount for your stay plus a cleaning fee (see Cleaning Fee). Upon payment you will be emailed a Welcome Package containing self check-in instructions.

Cleaning Fee

A one time cleaning fee is required for all visits (Studio $75, One Bedroom $99). For monthly stays all tenants are required to do regular cleaning, but will be charged the cleaning fee to prepare unit for next guest. If unit is left in a condition that requires excessive cleaning, tenant will be charged additional fee.

Please take care not to stain towels or sheets. An extra charge will be assessed if replacement is required.

Tax

Applicable Hawaii State Taxes (~13.96%) are collected for all reservations.

Reservation Deposit & Other Refunds

After vacating the unit it will be inspected and cleaned. You will be refunded your reservation deposit minus any charges for damages/loss. Credit for discount rates will also be refunded. All refunds are issued through Paypal. Please allow up to one week to receive your refund.

Check-in and Check-out times

Check-IN is no earlier than 3:00PM unless prior arrangements have been made. Check-OUT time is no later than 11:00AM unless previous arrangements have been made. We make every attempt to accommodate guests promptly upon arrival, but due to scheduling and room cleaning, there may be a delay in gaining access to your room if arriving prior to 3:00PM. We appreciate your understanding and thank you in advance.

Please be advised that since this is a private condominium, there is no storage for your luggage after you check-out. If your travel arrangements require a late departure and you wish to retain your luggage in the condo, we suggest you book an additional night's stay. Please also be aware if you don’t check out on time, a $20 per half hour fee will be assessed.

Cancellations

All cancellations must be in writing (e-mail is fine). Full refund of booking fee within 90 days of arrival upon notification. A $25.00 processing fee will be deducted from your refund amount. If reservations are canceled less than 30 days prior to the arrival date no refunds will be made. Sometimes we are able to resell your booking time back to another guest and refund you the difference, but please note this isn’t always possible so plan accordingly.

No-show

We will be charged for the entire stay including tax as noted on your invoice if you fail to show up on your scheduled arrival date and have not notified us of a cancellation.

Daily Cleaning

There is no daily housekeeping service. Coin-operated laundry facilities are located in the building. Washing of bed linens and towels prior to departure is not required. However, if you stay will be longer than 14 days, you may need to use the laundry facilities to clean your linens (monthly).

Noise Concerns

These condos are located in a residential building. We kindly ask you to be respectful of your neighbors in condos surrounding the one you rent. Quiet hours in the building are from 11:00 PM to 7:00 am. Late night parties and loud discussions on the lanais after 10:00 PM will not be tolerated.

Additional Guest

If you arrive with additional guests over the number of guests quoted in your original invoice, or additional guests join you during your stay, you will be charged an additional rate of $25 per day per additional guest for the length of their stay in the condo. No more than 3 people can occupy the condo at any time.

Lost Keys

Lost keys will be replaced at a cost of $5.00 each and will be charged to your account. Lost security keys are $150 so please secure this one carefully. This is the key that opens the building lock.

Lockout Charges

Please keep a key with you at all times to prevent accidental lockouts. In the unfortunate event you're locked out of the condo without keys, a $25 lockout charge will be assessed for someone to come and let you in your property, regardless of circumstances. It is the responsibility of all occupants and guests of the condo to verify when leaving they have their keys, and the door to the condo is properly closed and locked.

Items Left in Unit

Seashore Vacations Hawaii cannot be held responsible for personal items left in rental units. However, we will make every prudent effort to return items to you, given prompt notification of loss. Please let us know what you forgot within 14 days of your departure if you wish your property returned. We'll ship to you, and ask you to pay the cost of shipping.

Trash

It is the responsibility of each tenant/guest to dispose of his or her garbage. Please remove all perishable foods. Dry foods like rice, flour, or packaged soups can remain for the incoming guest. Liquids like seasonings, oils, mayo, ketchup and things are also okay. If you are leaving behind liquor please make sure it is unopened. Frozen items and foods can also remain as long as it is not expiring in the immediate future. We do like to recycle. All trash should be removed from the condo upon departure.

Injury

Honu.net will not be responsible for accidents that occurred on or because of rental property. Owner(s) will not be held responsible for acts of theft or vandalism or damage to guests’ personal property.

Severe Weather and Refund Policy

Refunds will not be given for late arrivals or early departures due to severe weather. If hurricanes or other extreme weather conditions occur and you choose to leave before the end of your reservation, no refund will be given. Similarly refunds will not be given for power outages or digital cable/telephone service outages that are beyond our control. Please note that cable, telephone, and internet service interruptions can occur beyond our control, but we will make every effort to contact the vendor and keep you up to date on when services will be restored if interrupted. We are not liable for these service interruptions.

Occupancy and Age Requirements

The maximum number of persons (2) allowed in each property is stated in the property description and on your Rental Agreement & Confirmation. Children are counted unless under the age of one (1). This represents the total number of people allowed to occupy the property inside or outside, day or night. Hide-a-beds (leather ottoman) are included in capacity..

All minors must be accompanied by an adult..